Effective Date: 01 October 2025
Cach (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use the Cach platform.
1. Information We Collect
We may collect and process the following categories of information:
Personal Information
- Email Address — Used for account registration, authentication, communication, and support.
- Name or Username — Used for profile display and account personalization.
- Contact Information — Optional information provided when contacting support or submitting reports.
Usage & Activity Data
- App activity, feature usage, reports, and interaction history.
- Device information including operating system, browser type, device identifiers, and IP address.
- Crash logs, diagnostics, and analytics data used to improve platform stability and performance.
Uploaded Content
- Content, files, images, or media uploaded through the platform.
- Stored securely using encrypted cloud infrastructure.
Subscription & Transaction Information
- Subscription status and transaction receipts processed through third-party providers such as Apple App Store or Google Play.
- Cach does not directly store payment card information.